Frequently Asked Questions

Yes of course. We have intimate knowledge of all the accommodation and resorts on our website and we would be delighted to give you impartial advice on where would best suit you.

Yes we have multiple properties of similar types. As not all of our villas and apartments are featured on our website, we will be able to suggest and send you details of something similar.

As soon as you receive a confirmation email from us that your booking is received, the cost of your holiday is fixed. There are no hidden extras.

Our prices are for the accommodation only and unless explicitly stated include cleaning, all utility costs and all local taxes. The price does not include flights or car hire / transfers.

A deposit of 30% is required at the time of booking.

Fully payment is required for travel dates within 10 weeks of departure.

The balance payment for your holiday is 10 weeks prior to departure.

We accept the following types of payment:

  • Credit Card
  • Bank Transfer: Details made available at the time of booking or on request.

Sunboundvillas.com has preferred suppliers that offer airport transfers and car rentals. We are happy to help you with your arrangements.

Absolutely. Contact us by phone or email and we will hold the property for you for 24 hours.

In peak season (July/August) our minimum stay is 7 days. In low and mid-season it may be possible to book for shorter periods of 5 nights.

Yes of course. They are listed under 'optional extras' on the booking form.

Yes these can be ordered at time of booking. Details can be found on the booking form under optional extras.

Yes bathroom towels and bed linen are always provided at the properties. In some cases such as Dunas Douradas Beach Club, beach towels and robes are also provided. Please see the individual properties for more details.

Yes. These are listed under 'optional extras' and can be ordered at the time of booking. Food packs generally contain water, bread, milk, tea, coffee, cold meats, cheese, etc.

In some cases but generally you must take your own.

Yes, the accommodation will be fitted with local plug sockets so you will need to provide your own adaptors for any electrical items you take with you.

No, all accommodation types have an iron and ironing board.

You can occupy your holiday property from 4pm on your arrival day. We request that you vacate the property from 10.00am on day of departure to facilitate cleaning. If there is no one arriving on your day or departure it may be possible to stay a little later.

Details regarding key collection will be sent with your travel documents prior to departure. You will either be met at the villa or you can collect them at a nearby reception.

  • Upon paying your final balance you will be sent the following:
  • Resort and region information. This contains places of interest and local agent details.
  • Directions from the airport to the property
  • Key collection details

Included in your travel documents will be details of your house manager who will be your first port of call in the unlikely event that something goes wrong or breaks down.

You can email us here, telephone 00 353 1 2130701, or request a callback.


  • Sunbound Villas
  • Rua Vale Formoso,
  • Edifcio Poço Novo Loja nr 12
  • 8135-148 Almancil
  • Portugal
  • Phone
  • 00 351 289099457


  • Sunbound Villas
  • 37 Heather Road,
  • Sandyford Business District
  • Dublin 18
  • Ireland
  • Phone
  • 00 353 1 2130701